This Semper Laser location is generally well-liked by clients, with a 4.8-star rating from third-party sources. Most clients praise the friendly and welcoming staff, the clean and comfortable environment, and the efficient and painless laser hair removal process. Many appreciate the flexible scheduling and accommodating staff, which makes it easy to book appointments and fit laser hair removal into their busy schedules.Some clients have mentioned that the staff is very knowledgeable and informative, which helps put them at ease during the treatment process. The clinic's equipment and technology are also top-notch, making the process quick and effective. Many clients have seen great results from their laser hair removal treatments and appreciate the convenience of not having to shave or wax.However, a few clients have had issues with scheduling and cancellations, citing that appointments were canceled at the last minute without much notice. This has caused frustration for some clients who had to reschedule multiple times. One client also mentioned that the staff seemed more focused on selling packages and contracts rather than providing good customer service.Overall, this Semper Laser location seems to be a solid choice for clients looking for effective and convenient laser hair removal services. However, potential clients should be aware of the potential scheduling issues and be prepared to communicate their needs and concerns with the staff.As for areas for improvement, the staff could benefit from being more flexible and accommodating when it comes to scheduling and cancellations. Additionally, the sales process could be improved to focus more on providing excellent customer service rather than pushing packages and contracts.One issue that stands out is the scheduling and cancellation issue, which has caused frustration for some clients. This is highlighted in one client's review, where they mention that the staff seemed more focused on selling packages and contracts rather than providing good customer service.