This location is a well-rounded service provider, with a wide range of features that cater to various needs. The staff is extremely helpful and accommodating, with many reviewers praising their professionalism and friendliness. The facility is clean and secure, making it a reliable choice for storing vehicles and equipment. The rental process is efficient, and the staff goes out of their way to ensure that customers are satisfied.
However, there are some areas that need improvement. Some reviewers have reported long wait times and difficulty in getting assistance when needed. Additionally, there have been instances of delayed or cancelled reservations, which can be frustrating for customers.
The facility's hours of operation may also be a drawback for some, as they are not consistent across all days of the week. It's worth noting that the staff is flexible and willing to work with customers to accommodate their needs, but it's essential to plan ahead to avoid any issues.
One reviewer mentioned a issue with customer service, stating that they waited 30 minutes outside before being assisted, and when they finally got help, they were told that the facility wasn't doing propane at the time. Another reviewer reported being sent to the wrong location initially, which caused them additional inconvenience.
Overall, this location has a strong reputation for providing good service, but it's essential to be aware of the potential issues and plan accordingly. With a little flexibility and patience, customers can have a positive experience at this facility.