Tampa Bay
Select Insurance Group Tampa
2.77
2.77
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Free street parking
On-site parking
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Review of Select Insurance Group Tampa
This insurance agency located at Building 4449, W Hillsborough Ave Avenue in Tampa City offers a wide range of insurance services, including renter's insurance, motorcycle insurance, home insurance, and more. However, the quality of their services seems to be inconsistent, with some clients receiving excellent care while others have had negative experiences.
While some clients have praised the agency's staff, particularly agents like Carmen and Johana, for their professionalism and excellent customer service, others have reported difficulty in getting assistance, long wait times, and unhelpful representatives.
In terms of pricing, the agency has been able to offer competitive rates to some clients, earning it a 5.0 score in this regard. However, the overall pricing experience has been mixed, with some clients feeling that they have been overcharged or that the prices have been misleading.
The agency's innovativeness is also a mixed bag. While some clients have praised the agency's willingness to work with them to find solutions to their insurance needs, others have reported feeling like they have been taken advantage of or that the agency is not responsive to their concerns.
Unfortunately, the agency has not been able to address some of the concerns raised by clients in a satisfactory manner. Some clients have reported being left on hold for extended periods, being transferred to voicemail, or being told that their concerns cannot be resolved.
Overall, Select Insurance Group Tampa seems to have some work to do in terms of improving the quality of its services, addressing client concerns, and being more transparent about its pricing and policies.
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