This pediatric clinic has its strengths and weaknesses. The doctors are caring and professional, as evidenced by the positive reviews from long-time patients who praise the quality of care they receive. However, the clinic's wait times are a significant issue, with many reviewers complaining of long wait times, even with appointments. The front desk staff has also been criticized for being unfriendly and unprofessional, which is a major concern. On the other hand, the clinic's payment options are convenient, with NFC mobile payments and debit/credit cards accepted. Additionally, the clinic is wheelchair accessible and has a restroom, making it a welcoming space for patients with disabilities. Overall, while this clinic has some redeeming qualities, its poor wait times and staff issues are major drawbacks.The clinic's main issue seems to be with its front desk staff, who are often described as unfriendly, unprofessional, and even rude. This has led to a poor experience for many patients, who feel disrespected and unvalued. The clinic's doctors, on the other hand, are widely praised for their care and compassion. The clinic's wait times are also a significant issue, with many patients reporting wait times of 2-3 hours or more, even with appointments. This is unacceptable and needs to be addressed.Despite these issues, the clinic has some positive aspects. The payment options are convenient, and the clinic is wheelchair accessible, which is a major plus. The clinic also has a restroom, which is a basic but important amenity.To improve, the clinic needs to focus on addressing its front desk staff issues and improving its wait times. This could involve hiring new staff or retraining existing staff to provide better customer service. The clinic also needs to find ways to manage its wait times, such as implementing a more efficient scheduling system or hiring more staff to handle the volume of patients.Overall, while this clinic has some strengths, its major issues with wait times and staff behavior need to be addressed in order to provide a better experience for patients.