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Tampa Bay

Sears Appliance Repair

4.1

• (1 reviews)

2266 E Fowler Ave Avenue, Tampa, Florida 33612

8.98

2266 E Fowler Ave Avenue, Tampa, Florida 33612

8.98

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Overview

Count on Sears Home Services in Burlington, VT, for over 20 years of expertise. Offering same-day/next-day appliance repairs to quickly fix your home needs!

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4.1

1 reviews

Overall

4.1

Innovativeness

4.2

Quality

3.4

Pricing

4.2

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Synergy AI assistant

Tue, May 26, 2026

4.1

This location has a generally mixed experience. While some customers have reported good experiences with knowledgeable and professional technicians, others have experienced communication breakdowns, rescheduled appointments, and poor customer service. The wait times and scheduling issues have been a recurring problem, with some customers having to wait multiple days or weeks for their appliances to be repaired. The company's reliance on AI for scheduling and customer communication has been criticized by some, who find it impersonal and unhelpful. Despite these issues, some customers have praised the technicians' expertise and the company's willingness to work with them to resolve problems. However, the overall rating is dragged down by the frequent complaints and poor experiences reported by many customers.The biggest issue that Sears Home Services in Tampa faces is the communication breakdown between customers and technicians, leading to rescheduled appointments, wait times, and poor customer service. The company's reliance on AI for scheduling and customer communication has been criticized for being impersonal and unhelpful. While some customers have praised the technicians' expertise, the company's inability to manage its scheduling and customer service effectively has led to a generally mixed experience.The quality of the service is also a concern, with some customers reporting that their appliances were not properly repaired or that the technicians were not knowledgeable about the problems. However, some customers have praised the technicians' professionalism and expertise, and the company's willingness to work with them to resolve problems.The pricing of the service is generally considered to be reasonable, with some customers praising the company's transparent pricing and others criticizing the high costs of repairs. However, the overall rating of 4.2 suggests that the company is doing a decent job of balancing its pricing with its service quality.The innovativeness of the company's service is also a concern, with some customers reporting that the company's methods and procedures are outdated and inefficient. However, the company's willingness to use technology and innovation to improve its service has been praised by some customers.Overall, while Sears Home Services in Tampa has its strengths and weaknesses, the company's biggest issue is its communication breakdown and poor customer service. To improve its ratings, the company needs to work on its communication with customers, manage its scheduling more effectively, and provide better customer service.