This doctor's office seems to have a good reputation with most of their patients, but there are some concerns that need to be addressed. The staff is generally easy to reach and responsive to patients' needs. The doctor himself is knowledgeable and helpful, and he takes the time to explain things clearly to his patients. However, there have been some instances where patients have felt neglected or dismissed, particularly in situations where they have needed urgent attention. One patient's experience with the office was particularly distressing, as they felt that the doctor was not patient-centered and failed to communicate effectively with them. Another patient had a similar experience, feeling that the doctor was not attentive to their mother's needs and failed to provide adequate care. These incidents are concerning and suggest that the office may not always prioritize patient care and communication.On the other hand, many patients have had positive experiences with the doctor and his staff, praising their kindness, thoroughness, and commitment to patient care. They have found the office to be welcoming and easy to navigate, with staff who are friendly and responsive.The office appears to be well-equipped and accessible, with a wheelchair-accessible entrance, parking lot, and restroom. They also accept various payment methods, including debit cards and credit cards. However, some patients have noted that the office can be quite busy and may require long wait times.One issue that stands out is the office's handling of after-hours calls and communication. One patient felt that the office was not responsive to their needs and failed to provide adequate communication, particularly when their mother was in the hospital. This is a concern, as patients often need to be able to reach their doctors or healthcare providers outside of regular office hours.Overall, this doctor's office seems to have a good reputation, but there are some areas that need improvement, particularly in terms of communication and patient care. With some adjustments to their policies and procedures, they may be able to better serve their patients and improve their overall experience.