This upholstery shop in Punta Gorda City has a mixed reputation. The good news is that the staff seems to be friendly and helpful, with many customers praising their professional and courteous behavior. However, some customers have reported issues with responsiveness and communication, with one person waiting for over two months for a job to be completed.The quality of the work seems to be a hit-or-miss affair, with some customers being extremely satisfied with the results, while others have reported subpar workmanship and mistakes. The prices are generally considered to be fair, but some customers have felt that they were overcharged.The shop's innovativeness is decent, with some customers appreciating the willingness to try new ideas and techniques. However, others have felt that the shop is a bit behind the times, with some customers reporting that their issues were not resolved in a timely manner.One major issue that stands out is the shop's tendency to not follow through on their commitments. Several customers have reported being told that their jobs would be completed within a certain timeframe, only to have to wait for weeks or even months for the work to be finished. This lack of communication and follow-through has led to frustration and mistrust among some customers.Overall, this upholstery shop has the potential to be a good option for customers in Punta Gorda City, but it seems to be struggling with some fundamental issues. With a bit more attention to communication and follow-through, this shop could be a valuable resource for the community.