This dry cleaner has a strong reputation, with a high overall score. The quality of service is average, with some reviewers experiencing issues with damaged clothes. However, the pricing is generally considered fair, and the staff is often praised for their friendliness and attentiveness. The business has made efforts to innovate, with features like NFC mobile payments and wheelchair-accessible parking and entrance. Despite some negative reviews, the business has a strong track record of responding to customer concerns and taking steps to resolve issues.The owner of the business is responsive and cares about customers' items. The business has been in operation for many years and has built a loyal customer base. However, there have been instances where clothes have been damaged or lost, and some customers have experienced issues with overcharging.Some reviewers have praised the business for its exceptional service, excellent work, and friendly staff. Others have noted that the business is "the best dry cleaner in town" and that they have always had great results with no exceptions. However, there are also some negative reviews, including one instance where a customer's wedding dress was damaged and another where a customer felt that the business was dishonest and overcharging.One major issue that stands out is the problem with damaged clothes, which has been mentioned in several reviews. Some reviewers have experienced issues with over-pressing, which has resulted in damaged shirts. Others have reported that their clothes were not returned in the same condition they were received, with some items being lost or misplaced. This issue needs to be addressed to ensure that customers have a positive experience.Overall, this dry cleaner has a strong reputation, but there are some areas for improvement. The business needs to work on ensuring that clothes are handled with care and that customers are not overcharged. With some improvements in these areas, this business has the potential to become one of the best in the area.