This dental practice seems to have a strong reputation among its patients, with most reviews praising the staff's friendliness, professionalism, and exceptional care. Patients appreciate the thorough explanations of treatments, the use of the latest technology, and the gentle approach. The office's cleanliness and welcoming atmosphere are also mentioned as positives. Many reviewers have been loyal to the practice for years, which speaks to the strong relationships built between patients and the dental team.However, there is a notable exception to the overwhelmingly positive feedback. One patient had a poor experience due to the office's strict policy on missed appointments, which led to them being dismissed as a patient despite the circumstances of their missed appointment. This issue stands out as a significant concern and highlights the importance of flexibility and compassion in a dental practice.Overall, this dental practice seems to excel in terms of quality care, patient satisfaction, and reputation. However, the incident with the patient who was dismissed due to a missed appointment raises questions about the office's policies and procedures.