Tampa Bay
Scott Nelms - State Farm Insurance Agent
20.21
20.21
Overview
Call (727) 866-0036 for home insurance and more. Get a free home insurance quote from State Farm Agent Scott Nelms in St Petersburg, FL
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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This business location is a one-stop-shop for various insurance needs, offering a range of services including renter's insurance, life insurance, home insurance, and auto insurance. The location has a 4.3 rating from third-party sources, indicating a high level of customer satisfaction.The staff is friendly and knowledgeable, with many reviewers praising their helpfulness and prompt responses. Agents like Scott Nelms, Chris DeMint, and Denise Demick have received particular praise for their exceptional service.However, there is a significant issue with some clients experiencing problems with policy management, including duplicate policies and mistakes with policy changes. One reviewer noted that they were charged for two separate home policies for years, which could have been covered by one policy at a lower cost.Despite this issue, many reviewers have reported a positive experience with the business location, highlighting the excellent customer service and helpfulness of the staff. The business also offers flexible working hours, including extended hours on some weekdays and a wheelchair-accessible entrance and parking lot.Overall, this business location seems to excel in customer service and pricing, but may struggle with policy management and innovation.
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