This business location offers medical services, specifically plastic surgery, under the expertise of Dr. Scott J. Engel, MD, FACS. With a 4.4 overall rating, it suggests a generally positive experience for patients. The quality of service, at 4.1, is considered average, implying that the staff may not always meet expectations. The pricing is seen as a strong aspect, with a 4.7 rating, indicating that patients are generally satisfied with the cost of services. The innovativeness of the business, rated at 4.8, shows a high level of adaptability and creativity in the medical services provided.A notable issue that stands out is a 2.0 rating from a patient who experienced complications with a filler procedure. The patient reported lumps and ridges under their eyes, which was attributed to the type of filler used or the doctor's technique. This incident is a significant concern and may indicate a lack of quality control or proper communication within the medical team.The business has a professional and caring atmosphere, as described by numerous patients. Dr. Engel is praised for his exceptional bedside manner, kindness, and ability to listen to patients' concerns. He is also commended for his exceptional surgical skills, resulting in natural-looking outcomes. The staff is considered friendly and welcoming, making patients feel comfortable throughout their visits. However, there are instances where patients felt neglected or left feeling uneasy due to misunderstandings or communication breakdowns.