Tampa Bay
Scott Friedman, MD - Florida Retina Consultants
26.11
26.11
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Pricing
Quality
Overall
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The location has its strengths and weaknesses. The staff, including Dr. Friedman, are kind, professional, and patient with patients' concerns and questions. They provide detailed explanations and are willing to do whatever it takes to preserve patients' vision. The office is wheelchair accessible, with a restroom, parking lot, and entrance that are all accessible to people with disabilities. They also accept various payment methods, including NFC mobile payments, debit cards, and credit cards.However, there have been some issues with the insurance billing process, which has led to frustration for some patients. In one instance, a patient was incorrectly billed for an eye exam when they were supposed to receive a free Diabetic Retinal Exam under their insurance policy. The billing clerk, Renee, was uncooperative and refused to change the billing, leading to a heated argument.Overall, the location has a good reputation, but it's essential to be aware of the potential issues with insurance billing. With a little more attention to detail and customer service, this location could excel in all areas.The doctors and staff are well-liked, and the location has a good reputation in the community. Dr. Friedman is an attentive and intelligent retinal specialist who has a good bedside manner. The office is also well-maintained and easy to navigate.Despite the issues mentioned, the location is still a good option for patients seeking medical attention. It's essential to communicate clearly with the staff and to clarify any billing concerns to avoid any misunderstandings. With a little patience and understanding, patients can receive excellent care and service at this location.
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