The location of this business is located in a very accessible place, having a wheelchair accessible parking lot and entrance. The working hours are very flexible, covering most of the days, including Saturdays. However, Sunday hours are not available. The website and phone number provide an easy way to get in touch with the business.The clients who have used the services of this business are highly satisfied, giving a perfect score of 5.0 in their reviews. They mention that the staff is very knowledgeable, patient, and helpful. The process of getting a mortgage or refinancing a home is made easy and stress-free. Some clients even mention that they were denied by other banks due to their credit history, but Scott Ellis was able to help them get approved for a loan.The clients also appreciate the professional and personalized service they received from Scott Ellis and his team. They mention that he is always available to answer questions and provide guidance throughout the process. Some clients even mention that they were referred to Scott Ellis by their realtor or other professionals in the industry.The only potential issue that could be raised is the rating for quality, which is 4.7. This could be due to the fact that some clients mentioned that the process took a bit longer than expected, or that there were some unexpected issues that arose during the process. However, this did not seem to affect the overall satisfaction of the clients with the service they received.Overall, the business has a very good reputation, and clients would highly recommend working with Scott Ellis and his team. They provide a professional, personalized, and stress-free experience for clients looking to get a mortgage or refinance their home.