This location has shown high overall quality, meeting most of its customers' expectations. The work is reliable, with most clients expressing satisfaction with the results. While some issues have been raised, the majority of customers have experienced positive interactions with the staff. There are no major complaints regarding the quality of the work or the final result. The staff seems to be knowledgeable and helpful, allowing clients to make informed decisions. Most of the time, the prices seem reasonable, which likely contributes to the high overall satisfaction rate. There are no significant complaints about the variety or uniqueness of the flooring options available. However, there was a complaint about the lack of tile offerings. One issue has been highlighted, with one client expressing frustration due to unreturned calls. The staff has addressed these concerns by apologizing and offering to make it right. Overall, the business demonstrates a commitment to quality and customer satisfaction.