The business seems to have a good overall reputation. The quality of work is generally good, with many customers praising the attention to detail and craftsmanship of the crew. The prices are also competitive, with many customers mentioning that they got a great deal for the quality of the work. However, there is room for improvement in terms of innovativeness, as some customers mention that the company could do more to stay up-to-date with the latest technologies and materials.The business is located in a convenient area, with on-site parking and a free parking lot available. The office is wheelchair accessible, and the staff are welcoming and knowledgeable. The business is LGBTQ+ friendly and has a transgender safespace, which is a great asset to the community.The working hours are a bit unconventional, with the business being open 24 hours a day on certain days. However, this may be a benefit for customers who need to get in touch with the business outside of regular hours.Overall, the business seems to be a reliable and trustworthy option for customers looking for roofing services. The staff are professional and courteous, and the quality of work is generally good. However, there may be some room for improvement in terms of innovativeness and working hours.It's worth noting that the business has a strong online presence, with many customers leaving positive reviews on the business's website and social media pages. The business also has a clear and easy-to-use website, making it easy for customers to get in touch and learn more about the services offered.The business seems to have a good system in place for handling customer feedback and concerns, with many customers praising the owner's response to their reviews. The business also has a clear policy on pricing and services, making it easy for customers to understand what they can expect.However, there are some concerns about the business's transparency regarding certain aspects of their services. Some customers mention that they were not fully informed about the costs and details of their project, which may be a red flag for some customers.Overall, the business seems to be a good option for customers looking for roofing services in the area. However, it's always a good idea to do your own research and read multiple reviews before making a decision.