SaveGadget has built a reputation for excellent customer service, as evident from the overwhelmingly positive reviews. With a 4.8-star rating, it's clear that the business has a strong track record of delivering high-quality repairs and satisfying clients. The owners and staff, particularly Mike, have been praised for their professionalism, knowledge, and friendly approach.Many customers have reported excellent experiences, including speedy repairs, fair pricing, and helpful advice. Some have even appreciated the owners' willingness to go the extra mile, such as cleaning a phone's charging port without charging a fee.The business seems to be well-equipped to handle a wide range of repairs, from screen replacements to complex issues with devices' software. However, there was one negative review that highlighted a potential issue with the business's grading scale for used phones, which resulted in a lower valuation than expected. The owners responded promptly to address the customer's concerns and offer a resolution.While the business has its strengths, there is one notable area for improvement. One customer experienced issues with a screen replacement, which led to problems with the device's functionality. This suggests that the business may benefit from more quality control measures to ensure that repairs are thoroughly tested before being returned to customers. Overall, SaveGadget appears to be a reliable and trustworthy business, dedicated to providing top-notch service to its clients.