This location is well-established and has a good reputation, as evident from the overall rating of 4.4. The quality of care provided by the veterinarians, including Dr. Susan Sattler and her staff, is consistently high, with many clients praising their expertise and compassion. The pricing seems to be reasonable, with many clients commenting on the value for money.However, some issues have been reported by clients. One major concern is the change in ownership and the subsequent departure of Dr. Susan Sattler, which has led to some clients feeling uncertain about the quality of care they can expect. Another issue is the handling of clients' pets, with some clients expressing dissatisfaction with the treatment their pets received.Despite these issues, the staff is friendly and professional, and many clients appreciate the warm and welcoming atmosphere of the clinic. The location is easily accessible, with wheelchair-accessible parking, entrance, and restroom facilities. The working hours are also convenient, with extended hours on Tuesdays and Thursdays.The clinic appears to be well-equipped to handle a range of pet care needs, from routine check-ups to more complex medical procedures. However, some clients have reported concerns about the use of certain medical treatments, such as Xanax, and the costs associated with these treatments.Overall, while this location has its strengths, it also has some areas for improvement. With a more streamlined approach to client communication and a greater emphasis on transparency, this clinic could potentially address some of the concerns raised by clients and become an even better option for pet owners in the area.