The Augusta Metro Treatment Center provides a welcoming and supportive environment for patients struggling with opiate addiction. The staff is consistently praised for their kindness, care, and professionalism. Patients have expressed gratitude for the help they received, stating that the treatment has saved their lives. Many have commended the center's efficient dosing process and the availability of caring nurses and counselors, such as Danielle, Pasha, and Susan. However, some patients have mentioned issues with wait times, with some clinics experiencing congestion. A patient also brought up the wish that the center took insurance and allowed for more flexibility in dosage changes without needing to see a doctor every time.