This tile store, located at Building 2527 on Stickney Point Rd in Sarasota, has a mixed reputation. The store offers a wide range of products, including high-quality tiles and stone materials. They also provide installation services, making them a one-stop shop for customers looking to renovate their kitchens and bathrooms.The store has received praise from customers for their friendly and knowledgeable staff, who are happy to offer expert advice and guidance. Some reviewers have also noted that the store has a wide selection of products and competitive pricing.However, there have been some issues with customer service. One reviewer reported that they were taken advantage of by the owners, Peter and his wife, who failed to refund their deposit for a tile order. This experience was undoubtedly frustrating and left a bad taste in the customer's mouth.The store's management has responded to criticism, with one employee defending the business against false claims and others thanking customers for their positive reviews. It's clear that the store values its customers and is committed to providing excellent service.Unfortunately, the store's reputation has taken a hit due to these issues. While they have a lot to offer, customers may want to approach with caution and do their research before making a purchase.Overall, this tile store has the potential to be a top-notch destination for customers looking for quality products and expert advice. However, it's essential for the owners to address the customer service concerns and work towards building trust with their customers.