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Sarasota Retina Institute
48.39
48.39
Overview
Eye doctors of Sarasota Retina Institute, Sarasota Florida, are Drs. Melvin Chen, J. Dieter, Marc Levy, Lissa Rivero, Thomas Spoor and Waldemar Torres.
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Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Appointments recommended
Appointment required
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Quality
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This location has received mixed reviews from patients. Some praise the staff, particularly Dr. Abrams and Dr. Chen, for being kind, compassionate, and knowledgeable. They appreciate the thoroughness of the exams and the helpfulness of the staff. However, others have had negative experiences, citing long wait times, rudeness from staff, and a lack of empathy from some doctors. Some patients have reported feeling gaslighted or dismissed by the medical staff, which has led to a loss of trust. On the other hand, there have been complaints about the billing and insurance issues, with some patients being discharged as patients after refusing to pay for unnecessary procedures. Despite the mixed reviews, the location has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible for people with disabilities. However, the lack of response and rude behavior from some staff members have been highlighted as major concerns. It's worth noting that some patients have reported a lack of professionalism and uncleanliness in the clinic, which is a significant issue. Furthermore, the wait times have been a major concern for many patients, with some reporting waiting for over three hours for an appointment. The long wait times and unprofessional behavior have led to a negative experience for some patients, which has affected their overall satisfaction with the location. Some patients have praised the staff for being polite and helpful when making appointments, but this is not consistent across all interactions. Overall, while some patients have had positive experiences, the location has significant issues that need to be addressed to improve the quality of care and patient satisfaction.
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