I have been to this medical service center a few times and had a positive experience overall. The quality of care is excellent, with knowledgeable doctors and friendly staff. Dr. Abrams and his team are highly professional and caring. They take the time to listen to your concerns and explain everything clearly. The office is well-organized and clean, with comfortable waiting areas.
However, there is one issue that I've experienced - scheduling can be quite lengthy, with sometimes a 2-3 week wait for an appointment. This is understandable given the popularity of the center, but it would be great if they could find a way to improve this process.
One of the standout features of this center is the use of modern technology, such as NFC mobile payments, which makes it easy and convenient for patients to pay their bills. The staff is also very accommodating, with Emily from the referral department going above and beyond to help me get everything sorted quickly.
The waiting times for appointments can be a bit long, but the staff does a great job of keeping you informed and making the process as smooth as possible. The doctors are all very knowledgeable and take the time to explain everything to you. Dr. Abrams is particularly skilled and has a great bedside manner.
Overall, I would highly recommend this medical service center to anyone in need of ophthalmological care. The quality of care is excellent, and the staff is friendly and accommodating. With a few tweaks to the scheduling process, this center could be even better.
The only real issue I had was with the staff being rude and unprofessional in one instance. However, this was an isolated incident and did not reflect the usual high standards of the center. The doctors and staff are all highly skilled and caring, and I would not hesitate to recommend them to anyone.