This Sarasota Pack and Ship location has a strong reputation among customers. The staff is knowledgeable, helpful, and provides excellent customer service. Many customers have praised the employees for going above and beyond to assist with shipping and other needs. However, there have been some issues with wait times and prices being higher than expected. The location is wheelchair accessible, and the staff is friendly and accommodating. The store offers a range of services, including shipping, packing, and printing, as well as notary services and mailbox rentals. Despite some negative experiences, the majority of customers have had positive interactions with the staff, who are described as kind, patient, and professional. One customer did report being overcharged for shipping, which may indicate a pricing issue. However, the owner has apologized and offered to help resolve the issue.Overall, this location appears to be a good choice for customers who need shipping and packing services, but may want to compare prices before making a decision.One issue to be aware of is the occasional wait times and higher prices than expected, which may be a concern for some customers.There is also the issue of the long wait time of employees' reaction to customer feedback, and the owner's reaction is just an apology without a correction, which may indicate a lack of accountability.