Based on various reviews and ratings, this business location appears to have some issues that detract from the overall experience. While some patients have reported receiving good care from the doctors, others have expressed frustration with the front desk staff, who have been accused of being rude, unprofessional, and unresponsive. Some reviewers have also mentioned that the office seems disorganized, with long wait times, lost records, and a lack of follow-through on appointments and communication.
Many reviewers have expressed disappointment with the front office staff, citing issues with phone service, lack of return calls, and rude behavior. Some have reported being transferred to multiple offices, only to find that the providers are not available or that the appointment is not scheduled correctly.
Despite these issues, some reviewers have praised the doctors, particularly Dr. Sylvestre, Dr. Cohen, and Dr. Raju, who have been described as kind, knowledgeable, and caring. The office has also been praised for its cleanliness and professionalism.
However, the majority of reviews suggest that the business has some significant issues that need to be addressed, including a lack of communication and follow-through with patients. The innovativeness score is empty because there is no information in the reviews about the business's ability to innovate or introduce new services or processes.