The building is always empty, suggesting a lack of employees or activity. The newspaper has a poor track record of delivering the paper consistently, with many subscribers reporting missed deliveries. The paper has also been criticized for its biased and fake news content. The website is not well-designed, with features such as autoplay that cannot be disabled. Some subscribers have reported issues with customer service, with one person being refused a subscription cancellation. The newspaper has a history of overcharging customers, with one person being billed for months after they had cancelled their subscription. The paper's content is often lacking in depth and quality, with some reviewers describing it as "mostly useless". The building's design is described as "all show" with "no go".