This location of the Sarasota County Tax Collector's office seems to be a mixed bag. While the overall experience is rated 4.2 out of 5, the quality of service is rated lower at 3.1 out of 5. This suggests that some customers have had difficulties or encountered issues with the staff or process. On the other hand, the pricing is rated 5.0 out of 5, indicating that customers are satisfied with the cost of services. The innovativeness of the office is rated 4.5 out of 5, suggesting that the staff is doing a good job of implementing new ideas and processes.Some customers have had positive experiences with friendly and helpful staff, such as Elise, Sara, and Janet. They have been praised for their efficiency, professionalism, and kindness. For example, one customer reported being in and out within a half an hour, while another was grateful for the staff's patience and help with a complex issue.However, there have been some negative experiences reported, including long wait times, rude staff, and difficulties with the process. One customer reported being hung up on by an employee, while another was frustrated with the lack of knowledge and help they received. It's clear that the office is working to address these issues, as the Tax Collector's office has responded to many of these reviews and offered to make things right.Overall, while there are some issues to be addressed, the Sarasota County Tax Collector's office in Venice seems to be making an effort to provide good customer service and address the needs of its customers.