The location is well-maintained, with modern equipment and facilities. The staff is generally friendly and helpful, although some reviewers mentioned occasional difficulties with communication and scheduling. The doctors and nurse practitioners are knowledgeable and take the time to listen to patients' concerns. However, there have been some issues with wait times, especially for initial appointments. Additionally, some patients have reported problems with billing and insurance claims.Some reviewers praised the staff's professionalism and kindness, particularly James, the new NP who has helped to turn the practice around. However, others expressed frustration with the office's handling of prescription refills, billing, and communication.The location is wheelchair accessible, and the office has a pleasant atmosphere. However, some reviewers suggested that the office could improve by adding a push-button for automatic door openers and reducing plastic waste by offering alternative water options.It is worth noting that there have been some issues with staff turnover and communication problems since the departure of Dr. Antunes. However, it seems that the practice is working to address these issues and provide better care to its patients.