This pediatrician office has generally received positive reviews from patients and their families. The staff is often described as friendly, caring, and knowledgeable, with many parents praising the doctors, nurse practitioners, and nurses for their bedside manner and willingness to answer questions. The office is also said to be clean and welcoming.
However, there are a few issues that have been raised in some reviews. Some parents have expressed concerns about the long wait times, particularly if they are not seen by the doctor of their choice. Additionally, a few reviewers have had negative experiences with one of the doctors, Dr. Carola Fleener, who has been described as rude and condescending.
It's worth noting that the office has also received praise for its accommodating staff, who are said to be responsive to patients' needs and willing to go the extra mile to ensure a smooth visit. The office is also said to be proactive in addressing health concerns and providing guidance to parents.
One major issue that has been raised is the handling of patients who do not receive the recommended vaccinations. One reviewer expressed disappointment and frustration that their children were denied medical services because of their vaccination status.
To improve, the office could focus on addressing the issues related to long wait times and ensuring that all staff members, including doctors and nurses, are consistently providing excellent care to all patients. They could also work on being more transparent about their vaccination policies and communicating more effectively with parents who may have concerns.
Overall, this pediatrician office has a lot to offer, but could benefit from making some changes to improve the patient experience and address some of the concerns that have been raised.