Tampa Bay
Sarasota Boat Works, Inc.
39.68
39.68
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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The business is a mixed bag, offering a range of services including windscreen repair, fiberglass repair, boat repair, and sales. They have a wheelchair-accessible parking lot and entrance, making it convenient for customers with mobility issues. However, the phone number provided seems to be only available during early morning hours on weekdays, which might be a challenge for those with busy schedules.Some customers have reported poor customer service, with issues such as unresponsiveness, excuses for delays, and a lack of refund or compensation when problems arose. One customer had to drive five hours to reach the manufacturer due to the lack of response from the business.On the other hand, a few customers have praised the business for their great service and communication, fair pricing, and excellent repair work. However, these positive experiences are vastly outnumbered by the negative reviews.The business seems to have some consistency issues, with some customers reporting problems with their boats that were not properly addressed. The use of non-marine grade wood in the construction of some boats has also been reported, which could be a significant issue for customers.Despite the good reputation of the co-brands Sarasota Boat Works, Inc., the business seems to have some serious issues that need to be addressed. The inconsistent and poor quality of service has left a bad taste in the mouths of many customers. Overall, the business falls short of expectations due to its lack of accountability, poor communication, and subpar quality control.
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