This business location offers a great experience for its customers, with a high overall rating and a strong emphasis on quality. The prices are also reasonable, with a perfect 5.0 score in this category. However, there is still room for improvement in terms of innovativeness, as it falls slightly short of a perfect score. The business has a convenient location, with on-site parking available for customers. The accessibility features, such as wheelchair accessible parking, are also a plus. The phone number and website link are also easily accessible, making it easy for customers to get in touch and plan their visit. The working hours are also quite flexible, with the business open seven days a week from 8:00 AM to 7:00 PM. This allows customers to plan their visit at a time that suits them. The business seems to have a good relationship with its customers, with many of them leaving glowing reviews and testimonials. The owners also seem to be responsive to customer feedback, with many of them thanking customers for their kind words and promises to continue improving the business. However, one issue stands out in the reviews - the lack of dolphins sighted during some tours, which is a major letdown for customers who are looking forward to seeing these beautiful creatures. It would be great if the business could find a way to improve this aspect of their tours and ensure that customers get to see dolphins during their visit.