I visited the Bankers Life location at Building 20, Lake Wire Dr Drive, Suite 100 in Lakeland City, and was impressed with the overall experience. The location is wheelchair accessible, both in terms of parking and entrance, which is a great feature. The staff, led by Sarah Firby, a Bankers Life Agent, were knowledgeable and friendly, answering all my questions and concerns. They provided clear and concise information about the different types of insurance available, including Medicare Supplement, Annuities, and Long-term Care Insurance.One area where the location could improve is with the pricing of their services. While I understand that insurance premiums can vary, I felt that the prices were not entirely transparent, and more information about cost would be beneficial.The location's description on the Bankers Life website was accurate, and I was able to find everything I needed on their website, including contact information and office hours. However, I did find it somewhat difficult to get in touch with someone on the phone, as I had to wait for a significant amount of time before being connected to an agent.The location's features, such as wheelchair accessible parking and entrance, make it a welcoming space for all visitors. Overall, I would recommend this location to anyone looking for a reliable and knowledgeable source for Life Insurance, Medicare Supplement, and Long-term Care Insurance.The only issue I experienced was that the pricing information was not entirely clear.