The location of Pinellas Internal Medicine Associates is very convenient for those living in the area. It's located in a easily accessible building with a wheelchair-accessible entrance, parking lot, and restroom. The office staff is friendly and accommodating, making patients feel comfortable and at ease. Dr. Sara Downs and her team are highly skilled and compassionate doctors who take the time to listen to their patients' concerns and provide thorough care. They are willing to go above and beyond to ensure their patients receive the best possible treatment.One issue that has been reported by a few patients is that the front office staff can be rude and unresponsive, particularly when it comes to returning phone calls and messages. However, it's worth noting that the doctors themselves are highly praised for their care and attention to their patients.The office's payment system is modern and convenient, accepting NFC mobile payments, debit cards, and credit cards. However, there have been some instances where patients have been charged for services they thought were included in their free annual checkup.Overall, Pinellas Internal Medicine Associates is a great option for those seeking quality medical care in the area. With their convenient location, friendly staff, and compassionate doctors, they are a reliable choice for anyone looking for a primary care physician.