Tampa Bay
Santiago, Ruben, M.D.
72.93
72.93
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Quality
Pricing
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This medical office has received mostly positive reviews from its patients. The doctors and staff are often described as friendly, caring, and professional. Many patients have praised Dr. Santiago's bedside manner and ability to explain medical issues clearly. However, some patients have reported issues with scheduling and communication with the office staff.One common thread throughout the reviews is the office's friendliness and welcoming atmosphere. Many patients have commented on how they feel comfortable and at ease when visiting the office. Dr. Santiago's staff is often praised for their kindness and helpfulness.Some patients have also mentioned that the office is very accommodating and understanding of patients' needs. They have reported being able to schedule appointments quickly and easily, and that the office is open and honest about wait times and delays.However, there are some negative reviews that highlight issues with the office's scheduling and communication. Some patients have reported having to wait extended periods of time for appointments or for their test results. Others have mentioned that the office staff can be unresponsive or unhelpful at times.It's worth noting that there is no consensus on the office's innovativeness. Some patients have praised the office for using modern technology, such as an app for scheduling appointments and viewing test results. However, others have mentioned that the office's technology is outdated or not user-friendly.Overall, this medical office seems to be a good choice for patients who value a friendly and caring atmosphere. However, patients who have issues with scheduling and communication may want to consider other options.A few patients have mentioned that the office has a tendency to focus on making money rather than providing quality care. One patient mentioned that they were charged for a visit even though their insurance was supposed to cover it. Another patient mentioned that they felt like the office was pushing unnecessary tests and procedures on them.One patient had a particularly poor experience with the office staff, mentioning that they were rude and unhelpful. This patient also mentioned that the office had a tendency to schedule appointments too far in advance, making it difficult for them to reschedule if something came up.The office's wheelchair accessibility is a notable positive feature, with patients praising the easy-to-use restrooms and parking lot. However, one patient mentioned that the office's accessibility could be improved by having more clear signage and directions for patients with mobility issues.Overall, while this medical office has its strengths and weaknesses, it seems like a solid choice for patients who value a friendly and caring atmosphere. However, patients who have issues with scheduling and communication may want to consider other options.
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