Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

4.8

The facility is very clean and organized, which creates a positive atmosphere. The staff is very professional, friendly, and helpful, which makes patients feel comfortable and taken care of. The waiting time is relatively short, and the communication is good, both with the staff and the doctor. The doctor, Dr. Armando Diaz, is very knowledgeable, understanding, and caring, which is reflected in the high ratings from patients. However, there is an issue with canceling appointments, which seems to be a recurring problem.Some patients have reported that their appointments were canceled at the last minute, and in some cases, it seemed to be due to a lack of communication or understaffing. This can be frustrating for patients who have taken time off work or made other arrangements to attend their appointments. It's essential for the facility to address this issue and find a solution to prevent such situations in the future.Overall, the facility provides good quality care, and the staff is generally helpful and friendly. However, the issue with appointment cancellations needs to be addressed to improve the patient experience.