The business has received mixed reviews from customers. While some have praised the quality of care and the professionalism of the staff, others have reported issues with communication and scheduling. The pricing has been well-received, with many customers finding it to be reasonable. The innovativeness of the business is also a strength, with some customers praising the use of technology to streamline the medical process. However, there have been some negative reviews from customers who have experienced delays and frustrations with the appointment process. Overall, the business has a solid reputation, but there are some areas for improvement. One issue that has been reported is the lack of clear communication between staff and patients, which can lead to misunderstandings and delays. Additionally, some customers have reported feeling rushed during their appointments, which can make them feel like they are not being given the attention they need.