Tampa Bay
Sanitas Medical Center
67.38
67.38
Overview
Find a family doctor Palm Beach Gardens for convenient care. Sanitas Medical Center takes Florida Blue, Medicare and self-pay. Book an appointment online.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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After visiting Sanitas Medical Center in Kissimmee, I had a decent experience. The staff was friendly and helpful, especially the receptionist who efficiently checked me in and helped with the registration process. However, the waiting time was a bit longer than expected, and I had to wait for about an hour to see the doctor.The doctor, Dr. Joanna Bernardi, was professional and took the time to explain everything thoroughly. She was knowledgeable and attentive, and I appreciated her willingness to answer all my questions.The facility itself was clean and organized, with modern equipment and a welcoming atmosphere. The staff was well-trained and seemed to work efficiently, although there were some minor issues with communication and follow-up.One thing that stood out was the billing process. The prices seemed reasonable, and the staff was transparent about the costs involved. However, there were some minor issues with insurance coverage and billing, which could have been handled more efficiently.Overall, I would rate Sanitas Medical Center 4 out of 5 stars. While there were some minor issues, the staff was friendly and helpful, and the doctor was knowledgeable and attentive. However, there were some areas for improvement, such as reducing wait times and streamlining the billing process.One major issue that I experienced was with the communication and follow-up from the staff. I had to follow up multiple times to get a simple prescription filled, and the staff seemed to be overwhelmed and disorganized. This was frustrating and caused unnecessary stress.Another issue was with the billing process. I had to deal with multiple insurance companies and billing departments, which was confusing and time-consuming. The staff seemed to be understaffed and overwhelmed, which made it difficult to get answers to my questions.Despite these issues, I would still recommend Sanitas Medical Center to others. The staff was friendly and helpful, and the doctor was knowledgeable and attentive. With a bit more attention to detail and organization, this medical center could be a top-notch facility.
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