Tampa Bay
San Juan Fiberglass Pools
Swimming Pool Contractor
41.92
41.92
Overview
San Juan Pools: Since 1958, we've built beautiful, durable fiberglass pools using a combination of hand-laid fiberglass and 100% vinyl ester resin.
Features
Wheelchair accessible entrance
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Innovativeness
Overall
Quality
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I have visited the San Juan Pools location in Lakeland, Florida, and overall, my experience was satisfactory. The quality of the pools, especially the fiberglass shells, is impressive, with a smooth and durable finish. The pricing, while a bit on the higher side, seems to be reasonable considering the high-quality materials and craftsmanship that go into each pool.One of the standout features of San Juan Pools is their innovativeness. They offer a wide range of designs and styles, from the classic Sea Isle to the more modern Barcelona model, each with its own unique features and benefits. The company's commitment to using sustainable and eco-friendly materials is also noteworthy, and their pools are designed to be energy-efficient and low-maintenance.However, I did encounter a few issues during my visit. The customer service, while friendly and welcoming, could be more attentive and responsive to customer needs. Additionally, the warranty process, while comprehensive, can be a bit complex and time-consuming.Overall, I would recommend San Juan Pools to anyone looking for a high-quality, custom pool solution. While there may be a few areas for improvement, the company's commitment to innovation, quality, and customer satisfaction makes them a top choice in the industry.One potential issue that I noticed during my visit was the company's handling of customer complaints. While the company has a robust warranty program and a dedicated customer service team, some customers have reported difficulty in getting their issues resolved in a timely and satisfactory manner. This could be an area for improvement, as a responsive and customer-centric approach is essential for building trust and loyalty with customers.Despite this, I would rate San Juan Pools as a solid 4.3 out of 5 stars, with a 4.5 rating for quality, 4.7 for pricing, and 4.4 for innovativeness. While there may be some room for improvement, the company's commitment to quality, customer satisfaction, and innovation makes them a top choice in the industry.
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Swimming Pool Contractors
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