Tampa Bay
San Antonio Citizens Federal Credit Union
32.48
32.48
Overview
Discover what it means to be a member owner and join San Antonio Citizens Credit Union.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Drive-through
On-site parking
Cash advance
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Quality
Innovativeness
Overall
Pricing
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This business has some great qualities, but it's not perfect. The staff is generally friendly and helpful, which is great for members. However, there have been some issues with customer service in the past, which brings the quality down a bit. The pricing seems reasonable, but some customers have mentioned feeling nickel-and-dimed with certain fees. The credit union has been innovating and making efforts to improve its services, which is a plus. Unfortunately, some members have had negative experiences with their accounts, such as being locked out due to daily and weekly limits. There have been some issues with communication and transparency, which has led to frustration among some customers.The business has a convenient location with on-site parking, and the drive-through service is available. However, some customers have mentioned difficulties with accessibility, such as having to go inside to get assistance at the drive-through even if they have disabilities. The business has a wide range of services, including personal loans, but some customers have mentioned issues with being able to access their own money due to these limits.Overall, this business has some great qualities, but it's not perfect. With some improvements in customer service and communication, it could be a great option for members.
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