Tampa Bay
San Antonio Citizens Federal Credit Union
21.58
21.58
Overview
Discover what it means to be a member owner and join San Antonio Citizens Credit Union.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Free parking lot
Drive-through
On-site parking
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Overall
Quality
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This business location has been praised for its excellent service by its customers. The staff is described as friendly, helpful, and professional, with several reviewers highlighting specific employees who went above and beyond to assist them. One reviewer even mentioned that the staff made them feel like family. The credit union has also been commended for its efficient process and modern technology, including its online website and mobile app.However, there have been some issues reported by customers, including difficulty reaching the staff outside of regular business hours and technical issues with accessing accounts. One reviewer mentioned that they were unable to use their account due to safety protocols and had trouble reaching staff outside of business hours. Another reviewer was frustrated that the credit union did not offer Apple Pay in 2022.The credit union's working hours appear to be standard Monday to Friday, 9:00 AM to 5:00 PM, with extended hours on Fridays. There is also a drive-through service option available.The address is Building 28909, FL-54 Street, Wesley Chapel City, and the credit union has an on-site parking lot with free parking available. The location is wheelchair accessible, with a wheelchair accessible parking lot and entrance.Overall, this credit union appears to have a strong reputation for its excellent customer service and modern technology, but may have some room for improvement in terms of accessibility and technical issues.
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