Samsonite

4.4

• (1 reviews)

Tampa Premium Outlets 2382 Grand Cypress Drive, suite 920, Wesley Chapel, Florida 33544

16.94

Tampa Premium Outlets 2382 Grand Cypress Drive, suite 920, Wesley Chapel, Florida 33544

16.94

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Overview

Retailer featuring a selection of meticulously crafted luggage & travel accessories.

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Credit cards

Debit cards

NFC mobile payments

Wheelchair accessible entrance

Wheelchair accessible parking lot

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4.4

1 reviews

Overall

4.4

Quality

4.3

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

The location has a good balance of quality and overall experience. It's clear that the retailer prioritizes quality in its products, as many customers have praised the durability and style of their luggage. The staff is also well-trained and knowledgeable, which is evident in the numerous positive reviews about their helpfulness and customer service. While pricing is not mentioned as an issue, some customers have noted that the prices are a bit steep, especially without a discount.The variety of products on offer is also a notable strength, with customers appreciating the range of luggage options available. However, one customer did express disappointment with the limited selection.The main issue with this location is the inconsistent quality of the products, with one customer reporting poor workmanship and a broken handle on their Samsonite suitcase.Despite this, the retailer's commitment to customer satisfaction is evident in the way they handle complaints and provide refunds. Overall, this location is a good option for those looking for high-quality luggage, but may not be the best choice for those on a tight budget.