This business location has a good overall score, which is an average of the ratings of its quality, pricing, and innovativeness. The quality of the services provided is generally high, with most customers expressing satisfaction with the work done. The pricing is also considered fair, with many customers feeling that the costs were reasonable. However, some customers have mentioned issues with communication and scheduling, which has led to a slightly lower overall score.Some customers have reported having a positive experience with the business, praising the professionalism and courtesy of the technicians. They have also appreciated the quick response times and efficient service. On the other hand, a few customers have experienced issues with communication and scheduling, which has led to frustration and disappointment.One notable issue that has been mentioned by several customers is the lack of clear communication about the schedule and the process of replacing the windshield. Some customers have reported waiting for extended periods of time for their windshields to be replaced, only to be told that there were delays or that the technician was running behind schedule.Despite these issues, the business has a good reputation and many customers would recommend it to others. The business has also taken steps to address some of the concerns raised by customers, such as providing clearer communication about the schedule and the process of replacing the windshield.Overall, this business location is a good option for those in need of windshield replacement services, but customers should be aware of the potential for communication and scheduling issues.