Tampa Bay
Sam's Club Tire & Battery
Tire Shop
15.10
15.10
Overview
FREE SHIPPING for Plus Members. Sam’s Club Helps You Save Time. Low Prices on Groceries, Mattresses, Tires, Pharmacy, Optical, Bakery, Floral, & More!
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
Appointments recommended
Curbside pickup
On-site parking
In-store pickup
In-store shopping
Photos & videos
Photos & videos
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Innovativeness
Quality
Pricing
Overall
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The location has a mixed reputation with customers, with some experiencing exceptional service and others encountering poor treatment. The main issues include inconsistencies in customer service, with some employees being friendly and knowledgeable while others are unhelpful and even rude. It appears that the store's communication can be poor, with some customers waiting for extended periods or experiencing delays in receiving their ordered tires. Additionally, some customers have reported being sold unnecessary services or being upsold on new tires despite still having tread life left. On the positive side, the store's pricing is generally considered competitive, and some customers have reported excellent service from specific employees. However, the overall experience can be unpredictable, making it difficult to form a clear opinion about the location's quality and innovativeness.Unfortunately, the customer service at this location can be a major issue. Some employees have been described as unfriendly and even rude, which can be a major turn-off for customers. In one case, a customer was hung up on after waiting on the phone for an extended period, which is unacceptable. On the other hand, some employees have been praised for their exceptional service and knowledge, which suggests that the issue may be more about inconsistent staffing than the store's overall policies. Another issue is the store's communication. Some customers have reported waiting for extended periods or experiencing delays in receiving their ordered tires. This can be frustrating and make customers feel like their time is not being valued. In one case, a customer was told that their tires were not available despite being assured that they had been received, which is a clear communication breakdown.However, it's worth noting that the store's pricing is generally considered competitive, which is a major plus. Some customers have also reported excellent service from specific employees, which suggests that the store is capable of providing good service when staffed with knowledgeable and friendly employees. Overall, the experience at this location can be unpredictable, making it difficult to form a clear opinion about the quality and innovativeness. However, it's clear that the store has room for improvement, particularly in terms of customer service and communication.
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Hours
Closed
Saturday
Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Categories
Tire Shops
Contact business
1
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