This Sam’s Club Optical Center located on Big Bend Rd in Riverview City provides great service to its customers. The employees are knowledgeable and helpful, and they take the time to ensure that patients are satisfied with their glasses and eye care. Many reviewers mentioned excellent customer service, professionalism, and friendliness of the staff, which is a great advantage for this location.
Overall, this eye care center has a good selection of frames at reasonable prices. Patients can expect to find a wide range of frames to choose from, and the prices are competitive. The center also offers convenient services, such as on-site parking, wheelchair accessibility, and same-day service for some procedures.
However, there is an issue with pet allergies in the store. Reviewers have mentioned that emotional support dogs are allowed inside the shopping cart, which can trigger severe allergies and be unsanitary around food products. The management should take action to address this issue and implement a policy to keep the store clean and safe for all customers.
Despite this issue, the majority of reviewers have given the center high ratings, praising the staff and services. They have mentioned that the staff goes above and beyond to make sure patients are comfortable and satisfied with their glasses and eye care. Overall, this eye care center is a good option for those in need of medical eye services, but the management should take steps to address the issue with pet allergies.