Tampa Bay
Sam's Club Optical Center
45.80
45.80
Overview
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Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Onsite services
On-site parking
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Quality
Pricing
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This Sam's Club Optical Center location is situated at Building 300, N Cattlemen Rd Road, in Sarasota City. The facility provides an on-site parking lot, wheelchair-accessible entrance, and amenities like a restroom. They accept debit cards and credit cards as forms of payment. Their services include eye exams and contact lens exams, and they have a team of professionals who are described as kind and efficient.However, there are some areas of concern. Some customers have reported long wait times, particularly when ordering glasses. One customer even mentioned waiting for over twenty minutes while employees attended to another customer. This led to them ordering glasses from another store instead. Additionally, some customers have expressed frustration with the staff's attitude, describing them as rude and unhelpful. In one instance, a manager with long hair was particularly dismissive and unfriendly, leading to a negative experience for the customer.There is also an issue with the availability of prescription details, with some customers being denied their pupil distance measurement on their prescription. This has been described as a "predatory tactic" and has led to negative reviews.Overall, the quality of services seems to be good, but the customer service and wait times are areas that need improvement. The pricing seems reasonable, but the innovativeness of the services is unclear.
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