Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

4.4

The store has a good reputation among its customers, with a rating of 4.3 on third-party review sites. The location is well-maintained, with clean floors and food areas, and a wide selection of products. The staff is generally friendly and helpful, with some team members going above and beyond to assist customers, such as Tav, Lozo, and Kelly. However, there are some issues with customer service, with some customers experiencing rude behavior from staff, such as the guy doing the rotisserie chicken. Additionally, there are problems with the delivery service, with some customers experiencing delays and issues with their orders. The store also has some issues with pricing, with some customers complaining about the high prices of certain items, such as gas. However, overall, the store seems to be well-organized and easy to navigate, with a good selection of products and friendly staff. The only major issue is the poor customer service and delivery problems, which need to be addressed by the management. One thing that the store could improve on is providing more healthy options with their in-house prepared food, with less chemically derived preservatives. Additionally, the store could improve on their customer service by providing better training to their staff on how to handle customer concerns in a respectful and helpful manner.