This business has a pleasant atmosphere and welcoming staff. It is easy to find parking and make appointments. Clients appreciate the friendly and skilled stylists, particularly Jacqueline, who can work wonders with damaged hair. Many customers have been returning for years and praise the salon for its consistency and professionalism.Some clients have reported that the salon can be a bit pricey, but most agree that the quality of service and products justifies the cost. Unfortunately, there have been some instances of long wait times, particularly during busy hours. The salon is known for its LGBTQ+ friendly environment and offers amenities such as Wi-Fi and a gender-neutral restroom.One major issue has been reported with the owner, Jackie, who has been known to be overwhelmed and preoccupied with personal issues, which can affect the quality of service. However, she has taken steps to address this issue and has apologized for any inconvenience caused.Despite this, the majority of clients have reported having a great experience at the salon and have praised the owner's skills and kindness. Overall, the salon is a great option for those looking for a friendly and professional hair salon experience.