The store is a nice place to visit, with a variety of products on offer. The staff is friendly and welcoming, with some employees being more knowledgeable and helpful than others. The store is clean and well-organized, with a good selection of products. The prices are reasonable, although some customers have found them to be a bit steep at times. The store is a great resource for those looking for beauty supplies and hair care products, and the staff is happy to help customers find what they need.
The store's inclusivity and LGBTQ+ friendliness are definite positives, with a gender-neutral restroom and wheelchair-accessible parking lot and entrance. However, there have been some complaints about the staff's attitude and knowledge, with some customers feeling ignored or dismissed. The store's working hours can also be a bit confusing, with some days having limited hours or being closed altogether.
One major issue that has been reported by several customers is the lack of knowledge and expertise among some of the staff members. This can be frustrating for customers who are looking for specific advice or guidance on products. Additionally, some customers have reported feeling unwelcome or disrespected by certain staff members, which can be a major turn-off.
Overall, the store has a lot to offer, but there are some areas that need improvement. With a bit more training and attention to customer service, the store could be an even more welcoming and helpful destination for beauty enthusiasts.