Tampa Bay
Sally Beauty
61.84
61.84
Overview
Cosmetics chain offering brand-name beauty products & supplies, including salon equipment.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Delivery
Quick visit
Gender-neutral restroom
On-site parking
In-store pickup
In-store shopping
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Pricing
Quality
Overall
Innovativeness
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This store has a mixed reputation, with some customers praising the helpful and knowledgeable staff, while others have had negative experiences with rude and unprofessional behavior from certain employees. The store's quality seems to be inconsistent, with some customers finding the products and services to be excellent, while others have been disappointed. However, the prices are generally considered to be fair and competitive.The store's staff is described as friendly and helpful, with some employees going above and beyond to assist customers. However, there have been instances of staff members being rude and argumentative, which can be a major turn-off for customers. The store's manager has been accused of being unprofessional and needs to be replaced.The store's selection of products is decent, but not as extensive as some other locations. Some customers have been disappointed to find that certain products are not available, and the staff may not always be knowledgeable about the products they sell.One major issue that has been highlighted is the lack of attention to detail when it comes to product information. For example, the store sells a product that is specifically designed for high porosity hair, but does not warn customers with low porosity hair that it may not be suitable for their hair type.Overall, this store has the potential to be a great resource for beauty and hair care products, but it needs to work on providing better customer service and improving its staff training to address the issues that have been raised.
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