Tampa Bay
Sally Beauty
37.14
37.14
Overview
Cosmetics chain offering brand-name beauty products & supplies, including salon equipment.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
LGBTQ+ friendly
Transgender safespace
Free parking lot
LGBTQ+ friendly
Delivery
Quick visit
Gender-neutral restroom
On-site parking
In-store pickup
In-store shopping
Photos & videos
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Overall
Quality
Pricing
Innovativeness
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The beauty supply store has a decent overall rating, with a mix of positive and negative feedback from customers. The quality of products and services seems to be average, with some customers praising the helpfulness of staff and others complaining about a lack of knowledge and poor customer service. The pricing is generally considered reasonable, with some customers appreciating the good deals and others feeling that prices are too high. The store appears to be fairly innovative in its offerings, with a wide range of products and services available. However, there are some concerns about the treatment of customers, particularly those who feel like they are being watched or followed by staff.The store has a strong presence in the community, with many customers praising the LGBTQ+ friendly environment and the availability of products for people of all backgrounds. However, there are also some concerns about the behavior of staff, with some customers feeling like they are being disrespected or ignored. The store's commitment to customer service seems to be lacking, with some customers feeling like they are not being treated with respect or kindness.Some common issues that customers have reported include a lack of knowledge among staff, poor customer service, and high prices. However, the store's location and hours of operation seem to be convenient for many customers, and the availability of products is generally considered to be good. Overall, the store has a decent reputation, but there are definitely some areas where it could improve.Some customers have reported feeling uncomfortable or unwelcome in the store, particularly if they are not familiar with the products or staff. Others have praised the helpfulness of staff, particularly those who are knowledgeable and friendly. The store's social media presence is also worth noting, as some customers have reported feeling like they are being treated poorly or ignored online.In terms of specific issues, it seems like the store could benefit from improved customer service and staff training. Some customers have reported feeling like they are being watched or followed by staff, which can be uncomfortable and off-putting. Others have complained about a lack of knowledge among staff, which can make it difficult for customers to find the products they need.Overall, the store has a decent reputation, but there are definitely some areas where it could improve. With some changes to customer service and staff training, the store could potentially become a more welcoming and inclusive space for customers of all backgrounds.
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