The location appears to be a decent place to shop for beauty and hair products. The overall atmosphere seems to be welcoming, especially for the LGBTQ+ community. The store is well-stocked with a wide range of products, including salon equipment, and the staff is generally helpful. However, some customers have reported having issues with the staff's knowledge and customer service, with a few instances of rudeness and incompetence. On the other hand, there have been several positive reviews praising the store's selection and the staff's helpfulness. It's worth noting that the store's hours of operation seem to be somewhat limited, with a four-hour gap on Thursdays. Overall, the location is a good option for those looking for beauty and hair products, but it's essential to be aware of the potential issues with staff and hours of operation.Some of the most common complaints from customers include:* Staff's lack of knowledge about products and inability to assist with questions.* Rudeness and incompetence from some staff members.* Limited hours of operation, with a four-hour gap on Thursdays.* Some customers have reported overcharging or issues with their transactions.On the other hand, many customers have praised the store's selection and the staff's helpfulness. Some have noted that the store is well-stocked with a wide range of products, including salon equipment, and that the staff is generally friendly and accommodating. However, it's essential to be aware of the potential issues and to plan accordingly.