The review of this business location seems to be mixed. The overall rating is 4.2 out of 5, indicating a decent experience for most customers. The quality of the services is generally high, with an average rating of 4.5 out of 5. However, some customers have reported issues with the pricing, with an average rating of 4.8 out of 5, indicating that some people may find it too expensive. The innovativeness of the business is also rated at 4.5 out of 5, suggesting that the business is making an effort to stay up-to-date with the latest medical advancements. Some customers have reported excellent experiences with Dr. Nair, praising his bedside manner, expertise, and ability to explain complex medical concepts. They have also reported significant improvements in their health after undergoing surgeries with Dr. Nair. On the other hand, some customers have reported issues with the receptionist, citing rudeness and unprofessionalism. One customer even reported a case of alleged linguistic racism, claiming that the receptionist refused to accept a translator or interpreter. This highlights a potential issue with accessibility and inclusivity at the business. Overall, it seems that the business has its strengths and weaknesses. While some customers have reported excellent experiences, others have encountered issues with the receptionist and pricing. It's worth noting that the business has a 4.4-star rating on third-party review sites, indicating a generally positive reputation. However, the mixed reviews on this platform suggest that there may be some areas for improvement.